With strong development and benefits brought by the Internet, the web applications have gradually replaced desktop management software (running on PC) with following advantages:
- Users can access the system anytime, anywhere.
- At same time, the system can serve many users.
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- Integrate very well with online services such as email, online payment (online payment).
- Quick development of application, easy maintenance and upgrade.
If your business consists of many branches, the deployment of applications on the web will improve management quality and reduce costs for business. Here are a few examples of web applications:
- Message Board System: this system to exchange information through forum and email. Information in the system will be much focused and well managed. You may also to transfer documents (files) through the message.
* Exchange information at low cost.
- Online customer care system: each client will have a name of access to the system. Here, customers can request support to products and services from you through cards (support ticket). You can update the status of these cards (e.g. pending, terminated) then the system will send an email to customer. The system can also remind you daily via email about pending card.
* Reduce costs of customer support.
- E-Library: your business can build a database for fast finding documents, centralized management, access anywhere, anytime.
* Reduce office costs, improve performance.
- E-text system: many documents in your business must be submitted to many approvers, now it can be done online, quickly and conveniently than ever. When you send a document in the system then, the approver of this document will receive email of notification and daily reminder (depending on the importance of document). You can also track down which approver the document is awaiting for and will receive email of notification when the procedure is complete.
* Convenience, time saving, reduction of office costs.
The above are just few little examples of web applications, as you are managers and highly professionals, you understand more than anyone does what your business needs. Let us contribute ideas and offer technology solutions to help your business getting stronger in the era of information technology.
