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The following are frequently asked questions for our service leasing server:
1. After how long time can I use the service as of my payment?
Usually after 30 minutes up to 1 hour after we receive your payment, you can manage your server.
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2. How can I manage my server?
We can help you with it or through special program that you can manage your server.
3. Can I install the forum on my server?
You can install the forum on your server, but you must comply with our regulations.
4. Can I upgrade my service being used?
We will do as new installation, service charge of months unused will be deducted at your payment of fee.
5. If not satisfied with the service shall I be refunded?
Of course yes, we will refund 100% of money we got but provided that the reason of your unsatisfactoriness is true or without infringement.
6. Can I can assign, resell the service?
You have all right to assign, resell the services registered but with prior notice sent to us, together with information on the new owner.
7. Which FTP software can I use to manage file?
Ws-ftp LE
http://www.ipswitch.com
Cute FTP
BulletProof FTP
Windows Commander
8. How can I request for assistance from TinThanhOnline.com & TTO.vn?
You can request for assistance from us through contacting us.